Google My Business Releases New Tool to Manage Google Reviews

Google My Business Management

If you’ve previously reported a spammy, malicious, or illegitimate Google Review to Google but haven’t ever heard back from Google about the removal of the review, you can now get status updates on the review with Google My Business’ new review management tool!

You can access the Google My Business review management tool and select the Google My Business account you want to manage. Then, you can check the status of a review you’ve reported previously or report a new review for takedown.

Manage your reviews

If you select “report a new review for takedown”, Google will give you a list of your recent reviews that you can click to view on Google Maps or submit a takedown request.

manage your google reviews

If you choose to see the statuses of reviews you’ve reported previously, the management tool will show you these reviews and their statuses.

manage your reviews

You can then select that review to see more of a summary and even submit an appeal if your takedown request was not accepted.

google my business reviews

We also want to note that there’s a limit to the number of reviews Google will show you here. A SEO professional reports that “This feature seems to only work for Google My Business accounts that have a small number of listings in them. I tried it in an account with 33 listings, and it said, ‘Based on the number of Business Profiles you manage, this process is not available.’ Our agency account also had too many listings to qualify to use it.”